Big City Optical - Bucktown on Damen Street
Optometrist · Chicago
1647 N Damen Ave, Chicago, IL 60647
About
Located in the heart of Bucktown at 1647 N Damen Ave, Big City Optical has established itself as a reliable destination for comprehensive eye care in Chicago. With a strong reputation reflected in a 4.8/5 rating from over 160 reviews, the practice is known for combining state-of-the-art diagnostic technology with a highly attentive approach to patient health. Patients frequently highlight the thoroughness of the optometrists, who take the time to explain complex eye health results and address individual concerns, ensuring that every visitor feels well-informed and properly cared for during their visit. Beyond the clinical exam, the office is recognized for its personalized approach to eyewear. The staff, including specialists like Edwin, Cynthia, and Ieasha, are often praised for their expertise in frame styling and their ability to navigate insurance benefits to help patients find the right fit for their needs and budget. Whether assisting with designer frame selections or troubleshooting contact lens comfort, the team is noted for being communicative and dedicated to the patient experience. By balancing professional medical expertise with a supportive, customer-focused environment, Big City Optical remains a go-to choice for those looking to maintain their vision health in the Bucktown community.
What clients say
Big City Optical is widely praised for its knowledgeable doctors and helpful staff who provide thorough eye exams and personalized frame styling. While most patients report excellent experiences, some customers have expressed concerns regarding unexpected costs for additional exams and delays in receiving contact lens orders.
Strengths
- Knowledgeable and thorough optometrists
- Helpful and friendly staff
- Extensive designer frame selection
- Advanced eye exam technology
Weaknesses
- Lack of clarity on insurance coverage
- Delays in contact lens fulfillment
- High out-of-pocket costs
Best for
Individuals seeking comprehensive eye exams and personalized assistance with selecting designer eyewear.
Opening hours
- Friday
- 9 AM–5 PM
- Monday
- 10 AM–7 PM
- Sunday
- 11 AM–4 PM
- Tuesday
- 10 AM–7 PM
- Saturday
- 9 AM–5 PM
- Thursday
- 10 AM–7 PM
- Wednesday
- 10 AM–7 PM
Contact
- 1647 N Damen Ave, Chicago, IL 60647
- (773) 857-2754
- bigcityoptical.com/bucktown-on-damen-eye-doctors/?utm_source=OffSite&utm_medium=GMBandOtherOffSiteDirectories