Illinois Eye and Ear at UI Health

About

Located at 1009 S. Wood St. in Chicago, Illinois Eye and Ear at UI Health serves as a prominent ophthalmology center housed within a modern, spacious facility. Patients visiting the clinic often highlight the convenience of the building’s design, which includes accessible valet parking and the availability of wheelchairs for those who need assistance. Many visitors report positive interactions with the staff, noting that the team is frequently described as welcoming, professional, and helpful when navigating the large hospital system. The clinical experience at this location is varied, reflecting the nature of a busy teaching hospital. While some patients commend the doctors for their thoroughness, clear communication, and expertise in diagnosing complex eye conditions, others have expressed significant frustration regarding long wait times and administrative challenges with scheduling. Because the facility functions as a major medical center, patients are encouraged to arrive prepared for potential delays and are advised to request cost estimates for services in advance to better understand their insurance coverage and billing. Despite the mixed feedback regarding efficiency, many patients continue to rely on the center for its specialized care and the dedicated attention provided by its medical staff.

What clients say

Patient experiences at this facility are highly polarized, with many praising the modern, clean environment and the quality of medical care provided by specific doctors. Conversely, a significant number of patients report severe frustration regarding excessive wait times, administrative inefficiencies, and high costs.

Opening hours

Friday

7:30 AM–5 PM

Monday

7:30 AM–5 PM

Sunday

Closed

Tuesday

7:30 AM–5 PM

Saturday

Closed

Thursday

7:30 AM–5 PM

Wednesday

7:30 AM–5 PM

Contact

• 1009 S Wood St, Chicago, IL 60612
• (312) 996-3937
• hospital.uillinois.edu/primary-and-specialty-care/ophthalmology