Sinai Psychiatry and Behavioral Health Clinic
Mental health clinic · Chicago
2653 W Ogden Ave, Chicago, IL 60608
About
Located at 2653 W Ogden Ave in Chicago, Sinai Psychiatry and Behavioral Health Clinic operates as a mental health facility providing psychiatric care and talk therapy services. The clinic serves a diverse patient base, with some long-term clients reporting positive experiences with specific practitioners over the course of many years. The facility is positioned within the broader Mount Sinai system, offering a range of services intended to support individuals navigating various mental health challenges. However, the clinic has faced significant scrutiny from patients regarding its administrative and clinical operations. Feedback from those who have utilized the facility highlights recurring frustrations, including difficulties with appointment scheduling, long wait times, and challenges in reaching staff by phone. Patients have also expressed concerns regarding the quality of communication with providers and the consistency of care, with some reporting dissatisfaction with medication management and the responsiveness of the support staff. While some individuals have found the services beneficial, the overall patient experience remains varied, with many calling for improvements in how the clinic manages its daily operations and patient interactions.
What clients say
The facility receives overwhelmingly negative feedback regarding its administrative responsiveness and quality of patient care. While a small minority of patients report positive experiences with specific doctors, most reviews highlight significant issues with communication, medication management, and staff professionalism.
Strengths
- Positive experiences with specific doctors
Weaknesses
- Difficulty reaching staff by phone
- Long wait times for appointments
- Poor communication regarding scheduling
- Inadequate medication management
Opening hours
- Friday
- 8 AM–4:30 PM
- Monday
- 8 AM–4:30 PM
- Sunday
- Closed
- Tuesday
- 8 AM–4:30 PM
- Saturday
- Closed
- Thursday
- 8 AM–4:30 PM
- Wednesday
- 8 AM–4:30 PM
Contact
- 2653 W Ogden Ave, Chicago, IL 60608
- (773) 257-5300
- www.sinaichicago.org/en/find-a-location/results/sinai-psychiatry-and-behavioral-health-clinic