Montrose Behavioral Health Hospital for Children & Teens
Mental health clinic · Chicago
4720 N Clarendon Ave, Chicago, IL 60640
About
Located at 4720 N. Clarendon Ave in Chicago, Montrose Behavioral Health Hospital for Children & Teens provides mental health services aimed at stabilizing young patients and developing individualized care plans. The facility serves as a resource for families seeking support for children and teenagers navigating behavioral health challenges. The hospital’s reputation among families is notably polarized, reflecting a wide range of experiences. Some families have praised specific staff members, such as nurses and therapists, for their attentive care and involvement in family counseling sessions. Conversely, other visitors have expressed significant concerns regarding the facility's communication protocols, the consistency of clinical updates, and the overall environment. Reports from some parents and former patients highlight issues ranging from administrative difficulties and facility maintenance to concerns regarding staff professionalism and patient safety. These conflicting accounts suggest that while some individuals have found the support they needed, others have encountered substantial challenges during their time at the center.
What clients say
The facility receives overwhelmingly negative feedback regarding patient safety, staff conduct, and communication. While a small minority of reviewers reported positive experiences with specific staff members, the majority of accounts describe a neglectful environment characterized by inadequate supervision and poor clinical management.
Strengths
- Supportive individual staff members
Weaknesses
- Poor communication with parents
- Inadequate staff supervision
- Unsafe environment and patient violence
- Unprofessional or rude staff behavior
- Lack of basic hygiene and necessities
Opening hours
- Friday
- Open 24 hours
- Monday
- Open 24 hours
- Sunday
- Open 24 hours
- Tuesday
- Open 24 hours
- Saturday
- Open 24 hours
- Thursday
- Open 24 hours
- Wednesday
- Open 24 hours
Contact
- 4720 N Clarendon Ave, Chicago, IL 60640
- (773) 977-4031
- www.montrosebehavioral.com