Hartgrove Hospital
Mental health clinic · Chicago
5730 W Roosevelt Rd, Chicago, IL 60644
About
Located at 5730 W Roosevelt Rd in Chicago, Hartgrove Hospital is a mental health clinic that provides inpatient and outpatient behavioral health services. The facility offers a range of therapeutic programs, including group sessions designed to help patients manage emotions and develop coping skills. During their time at the hospital, patients are assigned to specific units where they interact with a multidisciplinary team of doctors, nurses, and support staff. The patient experience at Hartgrove Hospital is varied, reflecting the complex nature of mental health care. Some individuals report positive outcomes, highlighting the supportive nature of specific staff members who provide professional and compassionate care during their stay. Conversely, other families and patients have expressed significant concerns regarding communication, the clarity of unit rules, and the consistency of the intake and discharge processes. While some visitors appreciate the facility's role in providing necessary care, others have noted challenges with administrative coordination and the overall environment, underscoring the importance of clear expectations for those seeking mental health support in the Chicago area.
What clients say
Reviews for Hartgrove Hospital are highly polarized, with some patients praising the supportive staff and effective group therapy, while many others report significant issues with communication, administrative disorganization, and poor treatment. Common complaints include difficulty reaching staff by phone, dismissive or rude behavior from personnel, and a feeling of being treated like a criminal rather than a patient.
Strengths
- Supportive and polite staff members
- Effective group therapy sessions
Weaknesses
- Poor communication and phone responsiveness
- Dismissive or rude staff behavior
- Disorganized discharge and intake processes
- Restrictive and unclear facility rules
Best for
Patients seeking specific insurance coverage, such as ChampVA, or those who benefit from structured group therapy environments.
Opening hours
- Friday
- Open 24 hours
- Monday
- Open 24 hours
- Sunday
- Open 24 hours
- Tuesday
- Open 24 hours
- Saturday
- Open 24 hours
- Thursday
- Open 24 hours
- Wednesday
- Open 24 hours
Contact
- 5730 W Roosevelt Rd, Chicago, IL 60644
- (773) 413-1700
- www.hartgrovehospital.com