Business listingChicago
Mental health clinic

Chicago Behavioral Hospital

Mental health clinic · Chicago

2.7402 {count} reviews

555 Wilson Ln, Des Plaines, IL 60016

Chicago Behavioral Hospital

About

Located at 555 Wilson Ln in Des Plaines, Illinois, Chicago Behavioral Hospital is a psychiatric facility that provides both inpatient and outpatient mental health services. The hospital offers a range of care, including intensive outpatient programs (IOP) focused on dual diagnosis and life skills, as well as inpatient units designed to support individuals through acute mental health crises. The facility’s reputation among patients and their families remains deeply divided. Some individuals report life-changing experiences, praising specific staff members for their compassion, dedication, and ability to provide a supportive environment that fosters recovery and sobriety. Conversely, other patients and family members have expressed significant concerns regarding the quality of care, citing issues with communication, staff professionalism, and the overall environment. These reports highlight a wide variance in patient experiences, ranging from feelings of being well-supported and understood to accounts of neglect and distress. As with any psychiatric facility, prospective patients and their families are encouraged to carefully consider these diverse perspectives when evaluating the hospital’s approach to mental health treatment.

What clients say

Reviews for Chicago Behavioral Hospital are highly polarized, with many patients praising the Intensive Outpatient Program (IOP) and specific therapists while others report traumatic experiences during inpatient stays. Common complaints involve poor communication from staff, neglectful care, and a hostile environment, contrasting sharply with positive reports of life-saving psychiatric treatment and supportive group therapy.

Strengths

  • Effective Intensive Outpatient Program
  • Supportive and caring group therapists
  • Life-saving psychiatric care

Weaknesses

  • Poor communication with families
  • Hostile and unprofessional nursing staff
  • Neglectful inpatient care
  • Lack of transparency regarding patient status

Best for

Individuals seeking structured outpatient group therapy and dual diagnosis support.

Opening hours

Friday
Open 24 hours
Monday
Open 24 hours
Sunday
Open 24 hours
Tuesday
Open 24 hours
Saturday
Open 24 hours
Thursday
Open 24 hours
Wednesday
Open 24 hours

Contact

Chicago Behavioral HospitalChicagoMental health clinic