Business listingChicago
Medical supply store

Total Home Health

Medical supply store · Chicago

3.733 {count} reviews

1000 N Western Ave, Chicago, IL 60622

Total Home Health

About

Located at 1000 N Western Ave in Chicago, Total Home Health serves as a long-standing medical supply store within the local community. The business specializes in providing durable medical equipment, including CPAP machines and breast pumps, while assisting patients in navigating insurance coverage to manage out-of-pocket costs. For many residents, the storefront represents a familiar, "old school" fixture that has supported multiple generations of families in the area with their healthcare needs. The patient experience at this location is notably varied. Many clients report positive interactions with staff members who are described as knowledgeable, patient, and thorough when explaining complex medical conditions like sleep apnea or demonstrating the proper use of equipment. Conversely, other customers have expressed frustration regarding administrative hurdles, communication delays, and difficulties with equipment maintenance or order fulfillment. While some visitors appreciate the personalized guidance provided by the team, others have encountered challenges with appointment scheduling and responsiveness. Ultimately, the service at this Chicago facility remains a point of discussion for those seeking local support for their ongoing medical equipment requirements.

What clients say

Customer experiences at this pharmacy are highly polarized, with many praising individual staff members for their helpfulness and expertise regarding CPAP equipment. Conversely, many others report significant frustration with poor customer service, difficulty reaching staff, and rigid administrative processes.

Strengths

  • Knowledgeable and helpful staff
  • Thorough CPAP equipment education

Weaknesses

  • Difficult to reach by phone
  • Poor customer service
  • Unresponsive to equipment issues

Best for

Patients seeking personalized guidance and education for starting CPAP therapy.

Opening hours

Friday
9 AM–5 PM
Monday
9 AM–5 PM
Sunday
Closed
Tuesday
9 AM–5 PM
Saturday
Closed
Thursday
9 AM–5 PM
Wednesday
9 AM–5 PM

Contact

Total Home HealthChicagoMedical supply store