Reliable Medical-Orbit Medical of Chicago
Medical supply store · Chicago
451 N Wood St, Chicago, IL 60622
About
Located at 451 N Wood St in Chicago, Reliable Medical-Orbit Medical has established itself as a prominent provider of durable medical equipment in the city. With a strong reputation reflected in a 4.7-star rating from over 1,600 reviews, the company specializes in the supply, delivery, and professional installation of essential mobility and home care equipment, including electric adjustable beds, wheelchairs, and rollators. Their team is frequently recognized for providing hands-on support, with technicians who take the time to demonstrate equipment adjustments and ensure that patients are comfortable and confident using their new devices. The company’s service model emphasizes a personalized approach, with staff members often assisting clients in navigating insurance claims to help manage costs. While the business is widely praised for its professional and courteous delivery teams—who are noted for their punctuality and willingness to assist with complex setups—the team also manages ongoing maintenance and repairs for existing equipment. Whether it is adjusting a wheelchair controller or setting up a hospital bed, the staff at this Chicago location works to provide consistent support for patients and their families, aiming to live up to their name by remaining a dependable resource for the local community.
What clients say
Customers generally report high satisfaction with the company's delivery, setup, and repair services for medical equipment. While most experiences highlight helpful and knowledgeable staff, some users report significant delays in order fulfillment and difficulties with administrative communication.
Strengths
- Knowledgeable and helpful technicians
- Efficient delivery and setup
- Professional and courteous staff
- Proactive communication before arrival
Weaknesses
- Long wait times for equipment
- Difficulties with administrative communication
- Inconsistent customer service experiences
Best for
Patients and caregivers seeking professional delivery, installation, and repair of home medical equipment like hospital beds and wheelchairs.
Opening hours
- Friday
- 8 AM–4 PM
- Monday
- 8 AM–4 PM
- Sunday
- Closed
- Tuesday
- 8 AM–4 PM
- Saturday
- Closed
- Thursday
- 8 AM–4 PM
- Wednesday
- 8 AM–4 PM
Contact
- 451 N Wood St, Chicago, IL 60622
- (312) 379-0680
- www.orbitmedical.com