Cook County Health Austin Health Center
Medical clinic · Chicago
4800 W Chicago Ave, Chicago, IL 60651
About
Located at 4800 W Chicago Ave in the Austin neighborhood, the Cook County Health Austin Health Center serves as a local medical facility providing primary care and specialized services to the Chicago community. The center offers a range of medical support, including lab work, psychiatric care, and substance abuse disorder programming, with various patients noting the convenience of having these services consolidated within a single facility on the West Side. Patient experiences at the clinic vary significantly, reflecting the complex nature of public health delivery. Many long-term patients express deep appreciation for the dedicated care provided by specific physicians and staff members, often highlighting the thoroughness and empathy they receive during visits. Conversely, other visitors have reported frustrations regarding administrative processes, including challenges with appointment scheduling, wait times, and communication with reception staff. As with many large medical centers, the quality of the patient experience can depend on the specific department and the individual providers involved, making it a facility that draws both strong praise for its clinical support and critical feedback regarding its operational efficiency.
What clients say
Patient experiences at this clinic are highly polarized, with many praising specific physicians like Dr. Siwy for their attentive care while others report significant frustration with administrative staff and long wait times. While some patients feel well-supported by the medical team, others describe the environment as disorganized and the front-desk service as unprofessional.
Strengths
- High quality care from Dr. Siwy
- Courteous and helpful support staff
Weaknesses
- Rude and unprofessional reception staff
- Excessive wait times
- Poor communication regarding appointments
Best for
Patients seeking long-term primary care relationships with specific, highly-regarded physicians.
Opening hours
- Friday
- 8 AM–4 PM
- Monday
- 8 AM–4 PM
- Sunday
- Closed
- Tuesday
- 8 AM–5 PM
- Saturday
- 8 AM–4 PM
- Thursday
- 8 AM–5 PM
- Wednesday
- 8 AM–4 PM
Contact
- 4800 W Chicago Ave, Chicago, IL 60651
- (312) 864-0200
- cookcountyhealth.org/locations/austin-health-center/?utm_source=GMBSocialClimb&utm_medium=CookCountyHealthAustinHealthCenter