Northwestern Memorial Hospital
Hospital · Chicago
251 E Huron St, Chicago, IL 60611
About
Located at 251 E Huron St in Chicago, Northwestern Memorial Hospital serves as a major medical facility providing a wide range of healthcare services. The hospital manages a high volume of patients, offering specialized surgical procedures and emergency care. Its clinical environment encompasses various departments, including inpatient units and emergency services, where staff members work to address diverse patient needs ranging from routine medical concerns to complex surgical interventions. Patient experiences at the facility are notably polarized, reflecting the challenges of a large-scale urban hospital. Many individuals report receiving exceptional, compassionate care from dedicated nursing and surgical teams, often highlighting the attentiveness of staff during recovery and the effectiveness of specialized treatments. Conversely, other patients have expressed significant frustrations regarding administrative hurdles, long wait times in the emergency department, and difficulties in scheduling follow-up appointments. While some visitors praise the cleanliness and quality of the hospital’s amenities, others have raised concerns regarding facility maintenance and the consistency of communication between medical teams and those under their care.
What clients say
Patient experiences at Northwestern Memorial Hospital are highly polarized, with many praising the medical staff's expertise and compassion while others report significant frustrations with administrative processes and emergency room wait times. While inpatient care is frequently described as excellent, outpatient access and communication remain major points of contention.
Strengths
- Attentive and compassionate nursing staff
- Highly skilled surgical teams
- Thorough and knowledgeable doctors
Weaknesses
- Excessive emergency room wait times
- Difficulty scheduling follow-up appointments
- Poor communication from medical staff
- Unsanitary restroom facilities
- Rude front desk and security personnel
Best for
Patients seeking specialized surgical procedures or inpatient care who are prepared for potential administrative and emergency room delays.
Opening hours
- Friday
- 8 AM–8 PM
- Monday
- 8 AM–8 PM
- Sunday
- 8 AM–8 PM
- Tuesday
- 8 AM–8 PM
- Saturday
- 8 AM–8 PM
- Thursday
- 8 AM–8 PM
- Wednesday
- 8 AM–8 PM