Northwestern Hospital

About

Located at 250 E Superior St in the heart of downtown Chicago, Northwestern Hospital serves as a major medical facility that draws a wide range of patient experiences. The hospital complex is designed for accessibility, with various buildings that are generally easy to navigate, and it offers several on-site food options for visitors and patients. Patient feedback regarding the facility remains notably polarized. Some individuals report highly positive experiences, particularly regarding specialized care, professional nursing staff, and successful surgical outcomes, with some families praising the compassionate treatment received during labor or cancer care. Conversely, other patients have expressed significant frustration, citing long wait times in the emergency room, difficulties in scheduling appointments with specialists, and concerns regarding communication with medical teams. Reports from the community also highlight inconsistent experiences with facility cleanliness and the attentiveness of support staff, reflecting the complex challenges of managing a large-scale urban medical center.

What clients say

Reviews for this hospital are highly polarized, with patients reporting either exceptional, compassionate care or severe neglect and administrative failure. While some patients praise the medical expertise and nursing staff, many others describe long emergency room wait times, poor communication, and unprofessional behavior from staff.

Opening hours

Friday

Open 24 hours

Monday

Open 24 hours

Sunday

Open 24 hours

Tuesday

Open 24 hours

Saturday

Open 24 hours

Thursday

Open 24 hours

Wednesday

Open 24 hours

Contact

• 250 E Superior St, Chicago, IL 60611
• (312) 926-2000
• www.nm.org/locations/northwestern-memorial-hospital