Total Care Physicians

About

Located at 3259 S Wells St in Chicago, Total Care Physicians has established itself as a cornerstone of the local community, earning a 4.9-star rating from over 180 patient reviews. This family practice is led by Dr. Gina Ciaccia and Dr. Mathew Frazier, who are widely recognized for their patient-centered approach. Patients frequently highlight the doctors' ability to listen carefully, explain complex health information in accessible terms, and foster a welcoming, inclusive environment where individuals feel treated as people rather than just medical cases. The practice is noted for its seamless coordination of care, with a dedicated support staff—including Alicia and Kim—who are often described as professional, friendly, and highly attentive. Whether managing long-term health plans, providing pediatric care, or addressing urgent medical needs, the team is praised for being accessible and thorough. By prioritizing clear communication and genuine compassion, Dr. Ciaccia and Dr. Frazier have built a practice where many patients feel like family, often choosing to remain with the clinic even after moving to different parts of the city.

What clients say

Total Care Physicians is highly regarded for its patient-centered approach, with patients frequently praising Dr. Ciaccia and Dr. Frazier for their attentive, personalized care and ability to make patients feel heard. While the vast majority of feedback is overwhelmingly positive, there is a singular report of a negative experience with the front desk staff.

Opening hours

Friday

Closed

Monday

9 AM–4 PM

Sunday

Closed

Tuesday

10 AM–8 PM

Saturday

9 AM–1 PM

Thursday

10 AM–7 PM

Wednesday

8 AM–2 PM

Contact

• 3259 S Wells St, Chicago, IL 60616
• (312) 225-5785
• totalcarechicago.com