Kirsten G. Hefele, MD
Family practice physician · Chicago
331 W Surf St #801, Chicago, IL 60657
About
Located in the heart of Chicago at 331 W Surf St, Dr. Kirsten G. Hefele provides comprehensive family practice care to the local community. With a strong reputation among her patients, she currently holds a 4.8 out of 5-star rating based on dozens of reviews. Patients frequently highlight her attentive approach, noting that she takes the time to listen to their concerns and explains medical information in a way that is easy to understand. Many describe her as a compassionate and thorough physician who prioritizes building a trusting relationship with those under her care. The practice is often described as a welcoming environment where both Dr. Hefele and her staff strive to put patients at ease. Whether addressing acute health issues or managing ongoing medical conditions, she is recognized for her willingness to answer questions and her proactive communication, including follow-ups via patient portals. While the majority of her patients express deep appreciation for her dedication and clinical expertise, the practice has faced occasional feedback regarding billing procedures. Overall, Dr. Hefele remains a prominent choice for individuals in the Chicago area seeking a primary care physician who emphasizes patient-centered, collaborative health management.
What clients say
Dr. Kirsten Hefele is highly regarded by patients for her compassionate, thorough, and attentive approach to medical care. While the vast majority of feedback is overwhelmingly positive, one patient reported significant dissatisfaction regarding billing practices.
Strengths
- Listens to patient concerns
- Thorough medical examinations
- Compassionate and kind demeanor
- Responsive to patient messages
- Friendly and organized office staff
Weaknesses
- Issues with billing practices
Best for
Patients seeking a primary care physician who prioritizes active listening, clear communication, and a collaborative approach to treatment.
Opening hours
- Friday
- 9:40 AM–5 PM
- Monday
- 9 AM–1 PM
- Sunday
- Closed
- Tuesday
- 9:40 AM–5 PM
- Saturday
- Closed
- Thursday
- Closed
- Wednesday
- 1–5 PM
Contact
- 331 W Surf St #801, Chicago, IL 60657
- (773) 665-6851
- healthcare.ascension.org/find-care/provider/1992849137/kirsten-hefele?utm_campaign=gmb-website&utm_medium=organic&utm_source=google