Northwestern Medicine Immediate Care River North
Urgent care center · Chicago
635 N Dearborn St Ste 100, Chicago, IL 60654
About
Located at 635 N Dearborn St in the heart of Chicago’s River North neighborhood, Northwestern Medicine Immediate Care provides walk-in medical services for patients seeking treatment for non-emergency health concerns. The facility is designed to handle a variety of urgent needs, ranging from diagnostic swabs and X-rays to the treatment of minor injuries and illnesses. As part of the broader Northwestern Medicine network, the clinic offers the convenience of integrated electronic health records, allowing for a coordinated approach to care for those already within the system. Patient experiences at this location have been notably varied. Some visitors report efficient, professional care, highlighting instances where staff members were attentive and thorough in their examinations and follow-up treatments. Conversely, other patients have expressed frustration regarding wait times, administrative communication, and the consistency of the clinical assessments provided. While the facility remains a local option for those requiring prompt medical attention in the 60654 area, the range of feedback suggests that individual experiences can depend significantly on the specific nature of the visit and the staff on duty.
What clients say
Patient experiences at this facility are highly polarized, with some reporting efficient, compassionate care and others citing significant issues with staff attitude, billing practices, and access to care near closing hours. While many patients appreciate the promptness and thoroughness of the medical staff, others express frustration over long wait times and perceived lack of professional accountability.
Strengths
- Prompt and efficient service
- Thorough and attentive medical staff
- Clean and comfortable facility
Weaknesses
- Refusal of service near closing
- Rude and unhelpful front desk staff
- High and unexpected billing charges
- Long wait times
- Delays in prescription processing
Best for
Patients seeking quick, routine medical evaluations or urgent care during weekday business hours.
Opening hours
- Friday
- 8 AM–7:30 PM
- Monday
- 8 AM–7:30 PM
- Sunday
- 8 AM–7:30 PM
- Tuesday
- 8 AM–7:30 PM
- Saturday
- 8 AM–7:30 PM
- Thursday
- 8 AM–7:30 PM
- Wednesday
- 8 AM–7:30 PM