Business listingChicago
Medical supply store

Home Care Plus Inc

Medical supply store · Chicago

3.727 {count} reviews

4744 N Western Ave, Chicago, IL 60625

Home Care Plus Inc

About

Located at 4744 N Western Ave in Chicago, Home Care Plus Inc. serves as a local medical supply store that has become a polarizing fixture in the neighborhood. For many residents, the storefront is a convenient resource for essential mobility aids like walkers and crutches, with some patrons highlighting the staff’s willingness to provide personalized assistance, such as meeting customers at their vehicles or accommodating those with limited mobility. The business is frequently noted for its woman-owned status and its efforts to maintain a professional environment for the senior population in the area. However, the customer experience at Home Care Plus Inc. remains inconsistent. While some visitors praise the staff for their kindness and patience during stressful medical situations, others have reported significant frustrations regarding order fulfillment, communication barriers, and administrative issues involving insurance processing. Discrepancies between the store’s online presence and its actual inventory have also been a point of contention for some shoppers. With a current rating of 3.7 out of 5 stars based on 27 reviews, the store continues to draw a mix of loyal supporters who value its local accessibility and critics who urge caution regarding its operational reliability.

What clients say

Customer experiences are highly polarized, with many praising the staff for their kindness and willingness to accommodate special needs. Conversely, others report significant issues with order fulfillment, billing transparency, and poor communication.

Strengths

  • Friendly and helpful staff
  • Accommodating to special needs

Weaknesses

  • Delayed or missing orders
  • Poor communication and responsiveness
  • Inaccurate website inventory

Best for

Patients seeking personalized, in-person assistance with medical equipment who are able to verify product availability directly at the store.

Opening hours

Friday
9 AM–3 PM
Monday
9 AM–3 PM
Sunday
Closed
Tuesday
9 AM–3 PM
Saturday
10 AM–1 PM
Thursday
9 AM–3 PM
Wednesday
9 AM–3 PM

Contact

Home Care Plus IncChicagoMedical supply store