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Hospital

Rush University Medical Center

Hospital · Chicago

3.31,162 {count} reviews

1620 W Harrison St, Chicago, IL 60612

Rush University Medical Center

About

Located at 1620 W Harrison St in Chicago, Rush University Medical Center serves as a prominent university hospital within the city. The facility provides a wide range of medical services, including emergency care, labor and delivery, and various specialized treatments. Patients visiting the center often navigate a large campus, where parking is available nearby to facilitate access to the various departments housed within the building. The patient experience at Rush is varied, reflecting the complex nature of a large urban medical center. Some individuals report positive interactions with dedicated nursing and medical staff, particularly within labor and delivery and surgical units, where they have felt well-supported during their care. Conversely, other patients have expressed significant concerns regarding administrative communication, billing transparency, and the efficiency of the emergency department. While some visitors appreciate the convenience of the location, others have noted challenges regarding wait times and the overall maintenance of the facility. As with any major hospital, the experience can depend heavily on the specific department and the nature of the care required.

What clients say

Patient experiences at Rush are highly polarized, with some praising the medical care and nursing staff while others report severe issues with facility cleanliness, administrative communication, and billing transparency. While many patients feel supported by individual doctors and nurses, significant concerns regarding long wait times and poor organizational processes persist.

Strengths

  • Supportive nursing staff
  • Convenient parking access

Weaknesses

  • Long emergency room wait times
  • Poor facility cleanliness
  • Unprofessional staff communication
  • Inaccurate billing and administrative errors
  • Difficult appointment scheduling and IT systems

Best for

Patients seeking specialized labor and delivery or surgical care who are prepared to navigate potential administrative and billing challenges.

Opening hours

Friday
Open 24 hours
Monday
Open 24 hours
Sunday
Open 24 hours
Tuesday
Open 24 hours
Saturday
Open 24 hours
Thursday
Open 24 hours
Wednesday
Open 24 hours

Contact

Rush University Medical CenterChicagoHospital