Ascension Medical Group Illinois - Primary Care Chicago
Family practice physician · Chicago
711 W North Ave 1st. Fl, Chicago, IL 60610
About
Located at 711 W North Ave in Chicago, Ascension Medical Group Illinois - Primary Care Chicago serves as a local family practice dedicated to managing the ongoing health needs of the community. With a strong 4.8/5 rating based on over 160 reviews, the practice is anchored by experienced physicians, including Dr. Ross Slotten, Dr. Roepke, and Dr. Whitney Basford. Patients frequently highlight the office for its compassionate approach, noting that the medical team often takes the time to listen to concerns, provide clear treatment plans, and offer thorough diagnostic care. The office environment is described by many long-term patients as welcoming and supportive, with a staff that strives to make visits feel personal and attentive. While experiences with administrative processes and billing can occasionally vary, the clinical team is widely recognized for their commitment to patient wellness and their ability to build lasting relationships. Whether patients are visiting for routine check-ups, lab work, or the management of specific health issues, the practice aims to provide a reliable and empathetic medical home for individuals and families in the heart of Chicago.
What clients say
The practice receives overwhelmingly positive feedback, with many long-term patients praising the compassionate and attentive care provided by Dr. Slotten and his colleagues. While most patients report excellent experiences, a minority of reviewers express significant frustration regarding administrative issues, billing disputes, and perceived dismissiveness from some staff members.
Strengths
- Empathetic and attentive doctors
- Friendly and welcoming office staff
- Patients feel heard and not rushed
Weaknesses
- Difficulty with administrative follow-up
- Rudeness from some staff members
- Redundant paperwork processes
Best for
Patients seeking a long-term, supportive relationship with a primary care physician who prioritizes patient comfort and thorough communication.
Opening hours
- Friday
- 9 AM–5:30 PM
- Monday
- 9 AM–7:30 PM
- Sunday
- Closed
- Tuesday
- 9 AM–5:30 PM
- Saturday
- 8:30 AM–1 PM
- Thursday
- 9 AM–7:30 PM
- Wednesday
- 9 AM–5:30 PM